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Go Back   Law Forums at Onlypunjab.com > CONSUMER & GENERAL PRACTICE LAW > Online Sale & Purchase

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  #1  
Old 12-16-2006, 04:26 AM
Faith Faith is offline
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Join Date: Apr 2006
Posts: 3
Default product not received?

Hello all of you,
I purchased a home PC online. The site accepted my payment and I received an e-mail confirmation letter stating that my payment was received and the order would start processing. Then, I received an e-mail stating:
Dear Customer
Sorry to say but we were force to cancel the item due to missing all the internal components.
I called the toll free number provided in the email. I gave the rep. my order number and he stated that my order had not in fact been cancelled and that I could disregard the e-mail that was sent. The time frame for shipping has gone since then and still not received my item. Any advice?
thankz!
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  #2  
Old 12-16-2006, 04:28 AM
Dominic Dominic is offline
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Join Date: Apr 2006
Posts: 133
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Call the toll free number again and ask them about your product. Or simply ask your money back!
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