hello folks,
I purchased inkjet cartridges for my printer from an online inket cartridge supplier. The company sent cartridges but were not recognized by my printer. The company rep said that my printer apparently would only accept manufacturer supplied cartridges and their policy was to offer a full refund for the cartridges.
But one of the cartridges would not be removed from my printer. the printer company technical dept determined that the cartridge was stuck due to a hardware malfunction.
I have notified the cartridge company that their non-compatible cartridge broke my printer. The company has not responded at all to numerous emails.
Do I have a small claims case?